What is IT asset management?
IT asset management (ITAM) comprises practices and strategies for overseeing, managing, and optimizing company-owned IT systems, hardware, processes, and data. As part of an ITAM strategy, IT departments implement, track, and maintain IT assets, and assess whether those IT assets require optimization, can be replaced with a less expensive option, or be upgraded to a newer technology.
Benefits of ITAM
ITAM’s ability to foster deeper insights into your organization’s IT assets can help IT executives visualize the ROI on IT assets and deliver data to other key stakeholders on how those assets directly benefit the company’s business goals. Employees in an organization are considered the customers of IT asset management, and a successful ITAM strategy will bridge the gap between technology requirements and business needs, ensuring everyone in the organization is working toward the same organizational goals.